We require one dedicated Senior Hardware/Software System
Administrator (SSA) to provide on-site, on the floor, technical and system
administration support of client’s primary GEOINT exploitation system.The successful candidate will be able
to troubleshoot, provide root cause analysis, and implement solutions to local
hardware and software anomalies as they occur The SSA will actively trouble
shoot hardware/software integration issues and make corrective
recommendations.The SSA will
demonstrate extensive knowledge of exploitation systems and intelligence
productions systems used by the client’s all-source intelligence analysts.The successful candidate will
demonstrate knowledge of GEOINT analysis mission and a variety of cartographic
analysis and feature extraction software suites to accomplish the mission.These include Commercial Off-The-Shelf
(COTS) hardware and software packages such as ESRI ArcGIS™, SocetSet™, SocetGXP™,
Google Earth™, and other Government-Of The-Shelf (GOTS) software and be able to
learn research and development beta software. This individual should also have
strong stills in Windows Professional system administration. Additionally, the SSA
will be able to show experience receiving and installing approved software
releases, software patches and required software/hardware upgrades, as required
to the software applications listed above. The candidate will demonstrate the a
working knowledge of REMEDY trouble reporting and tracking system, and will use
REMEDY to document and track all systems work as required.
Duties:
The SSA shall assist the client with technical issues,
analysis, troubleshooting, installation and configuration, and development
responsibilities for all the functional areas under current contract, to
include:
·Provide hardware baselining, development,
transition, deployment, and O&M support for all Intel workstations
·Workstation maintenance
·Software installs
·Initial Hardware troubleshooting
·User assistance
·Configuration maintenance
·Security Plan documentation / maintenance
·Set up and configure user accounts and profiles
·Assist in the set up and configuration of
floating license servers
·Engineer and configure backup solutions
·Active Directory
·User account maintenance
·User Group maintenance
·Other Duties As-Required
·Security and Configuration Management
·Create, install, and maintain workstation images
for Windows platforms
·Configure and perform system backups
·User data restoration
·Server data restoration
·Perform change management and configuration
maintenance
·Maintain workstation security plans
·Proactively monitor system capacity needs such
as storage or equipment needed for a growing personnel base
